Everyday Tech and Apps

A lot of business professionals give this suggestion: “Focus on the welfare of your community, not just your own item, and you’re going to have true clients.” One of the most effective ways of knowing and catering to the interests of your community is by getting a reliable communication line that will enable you to connect with your target market on a fairly consistent basis, and also groups that can assist your business’ progress to get in touch with you.

Communication comes in so many forms these days but none of them can match the conventional method of picking up the telephone to talk to a person. This is actually the reason why businesses small and big still place great value on a phone system.

Phone systems are improving with technology and they now have a wealth of features that improve the way people interact using their phones, which is benefiting business people significantly as well; for instance, Avaya phone systems which are used by big corporations for international transactions are constantly being improved to welcome communication developments that enhance their phone systems’ functionality. The producers have an expertise in businesses’ evolving dynamics and the demand to be consistent with the brand of customer service to continuously propel business operations ahead.

The Avaya IP500 is really a great example of the brand’s preparedness for development because it has the ability to grow (up to 384 users) as the business develops. It even has other features that are very necessary for improving businesses including the following: VoIP technology, which can allow overseas phone calls with no long distance call charges; easy-to-use handsets with functions like hold, transfer, mute, conference, and so on; self-diagnostics, which means that if there’s a problem, it has its own way of figuring out the issue so it can be repaired instantly; call recording, voice mail and a lot more. Despite all the things it’s capable of doing, it does not use up so much of energy like the other phone systems of its kind.

Worth mentioning too is how Avaya phones have Day and Night greetings that recognise the necessity of maintaining a professional attractiveness even when a trained receptionist is not present to take any calls throughout businesses’ off hours.

The auto attendant, on the other hand, is great for business with heavier contact traffic. This feature will answer all incoming calls and provide the callers with alternatives to direct them to the correct department. It’s very efficient and effective.

Avaya phones still have more functions to provide and all of them can improve the way businesses serve the needs of their clients. Making use of these features properly will assist create the right professional image that will not fail to draw more opportunities in.

Author Bio: Margaret Jackson – call center agent. They use Avaya IP500 from Infiniti Telecommunication for providing excellent customer support to their clients.